Consistent Listings runs Appointment Setting for Canadian agents through a US-based ISA team that calls every homeowner who responds to your ads, qualifies them against 10 points and books only the in-person appointments it is confident in. The offer behind it is 2 signed listings in your first 100 days, backed by a full refund if you do not sign one.
- A qualified Canadian appointment means the homeowner has decided to sell, has a timeline and can sign without another owner blocking it.
- Our US-based ISA team calls Canadian numbers within minutes because every lead has already requested a home evaluation from the ad.
- The National Do Not Call List and CASL govern the calling and texting, and a homeowner's request is the consent behind both.
- You get motivation, timeline and situation notes before every appointment, not just a name and an address.
- The 100-day guarantee applies to Canadian appointments the same way it applies everywhere else.
What qualified means for a Canadian appointment
A qualified appointment is one where the homeowner has decided to sell, has a rough timeline, and can actually sign a listing agreement without someone else on title blocking it. Anything short of that goes into nurture instead of your calendar.
Appointment Setting, our US-based ISA team, exists so you never find that out standing in the driveway. The team runs the same 10-point qualification on a Canadian lead as on any other: ownership, motivation, timeline, property, price expectation, decision makers, whether another brokerage is involved, and whether the homeowner will meet in person.
The difference on a Canadian call is pace and context. The ISA asks about mortgage renewal dates, provincial closing timelines and whether the homeowner has signed a representation agreement, which is the Canadian equivalent of a listing agreement, before it books anything on your calendar.
The qualifying questions for Canadian homeowners
These are the questions our team runs through on a Canadian seller lead before it becomes your appointment.
| Question | Good answer | We do not book |
|---|---|---|
| Have you decided to sell, or are you still weighing it up? | We have decided; we are working out timing and where we go next. | Just curious what it is worth after the assessment notice |
| Is your mortgage up for renewal soon, and does that affect your timing? | Yes, it renews in the spring and we want to be sold before then. | Not relevant, and no other driver either |
| Is anyone else on title, or involved in the decision? | My spouse, and we are both on board. | A co-owner who has not agreed to sell |
| Have you signed a listing agreement or a representation agreement already? | No, we have not signed anything. | Already listed or under a current representation agreement |
| Is this your primary residence, a rental, or a place you are winding down? | Primary residence, or a rental we are selling now that it does not cash flow. | A pre-construction unit that has not closed and cannot be assigned |
| Would a 30-minute in-person visit so the agent can give you a real number work for you? | Yes, here is a day and time. | Wants an emailed number only and no visit |
A homeowner who fails a question is not dropped. They move into nurture and the team calls back when their timeline moves.
How the first call goes on a Canadian lead
The first call opens by referencing the video the homeowner just watched, so it lands as a response to their request rather than a cold call. That distinction matters under Canadian rules: the National Do Not Call List treats a consumer inquiry as opening a calling window, and a submitted form is that inquiry.
Our telemarketing practice checks the National Do Not Call List on a rolling basis while a Canadian campaign is active, and every lead's consent is logged the moment they submit the form. CASL governs any text or email that follows, which is why the landing page carries the consent language and an unsubscribe option before the ISA ever sends a message.
The pace of the conversation also shifts. A homeowner weighing a mortgage renewal or a move between provinces often needs a slower first call than a straightforward valuation lead, so the ISA spends more time on timeline and less on urgency.
Speed to lead and show-rate practice
Speed to lead is the gap between the moment a homeowner submits the form and the moment the phone rings. Our average speed to lead is 48 seconds, and the ISA team trains 2 to 3 hours daily on seller conversations to keep that pace without sounding scripted.
Show rate is what happens after the appointment is booked: 95% of booked appointments show, because the confirmation, the reminder and the pre-visit text all come from the same team that qualified the lead in the first place. A Canadian homeowner who agreed to a 30-minute visit at 9am has usually already told the ISA who else will be there and what they want to know.
What you get before you ring the doorbell
Every appointment arrives with notes: why the homeowner is selling, what their timeline is, who else is involved in the decision, and what they think the home is worth. You are not starting from a name and an address.
The notes come from the qualification call, not a guess. If the homeowner mentioned a mortgage renewal date or a move out of province, that is in the brief. If a co-owner still needs convincing, you know that walking in rather than discovering it at the kitchen table.
The recording that made the homeowner comfortable enough to request the visit is covered separately under Video Production for Canadian agents, and the campaign that drives the leads sits under YouTube ads for Canadian agents.
What Canadian agents ask before they start
Two objections come up on almost every Canadian YouTube Listings Call.
"Your ISA team is in the US. Can they even call Canadian numbers, and do they understand CASL and the Do Not Call List?" Yes. The team calls Canadian numbers every day. Every lead has asked for a home evaluation from your ad, so the call is a response to their request, not a cold call, and the consent record is kept.
"I have been burned by a US marketing company that took the retainer and vanished." If you show up to your in-person appointments and do not sign a listing in your first 100 days, you get a full refund, and the clock starts when the ads go live rather than when you sign. See how the 100-day guarantee works for the exact terms.
What you do and what we do
The agent's job in this system is to answer the phone when the ISA confirms a visit and to show up. Everything before that sits with Consistent Listings.
| Stage | You | Consistent Listings | Time |
|---|---|---|---|
| First contact | Nothing | ISA calls within minutes, average 48 seconds | Every lead |
| Follow-up | Nothing | Multi-touch call and text cadence over days and weeks | Ongoing |
| Qualification | Nothing | 10-point qualification on the phone before booking | Before any appointment |
| Booking | Keep your calendar open | Booked, confirmed and synced | Same day |
| Preparation | Read the notes | Motivation, timeline, situation and price expectation | Before each appointment |
| Nurture | Nothing | Works not-yet-ready sellers until they are ready | Weeks to months |
The full Appointment Setting service for real estate agents runs this same process for every market; the Canadian version adds the postal geography, the CAD math and the CRTC and CASL compliance on top.
Questions, answered
Can a US-based ISA team legally call Canadian seller leads?
A US-based ISA team can call Canadian seller leads because every homeowner has requested a home evaluation from your ad, which counts as an inquiry under the National Do Not Call List rules. The team checks the National Do Not Call List on a rolling basis, records opt-outs immediately and calls only in permitted hours in the homeowner's own time zone. CASL governs any text or email that follows, with the same form consent covering both.
How does CASL affect follow-up texts to Canadian seller leads?
CASL requires consent and an unsubscribe option before a business sends a commercial text or email, and a homeowner who submits a valuation request on your landing page has given that consent for follow-up about their inquiry. The landing page carries the consent language, and any text from the ISA team includes a way to opt out. A lead who opts out is removed from the cadence immediately.
What does a qualified Canadian appointment actually include?
A qualified Canadian appointment includes a homeowner who has decided to sell, a rough timeline, agreement from anyone else on title, and confirmation that no other brokerage is already involved. You also get notes on the property, the price expectation and why the homeowner is selling before you arrive. Appointments that fail any of those checks stay in nurture instead of landing on your calendar.
Does Appointment Setting work for Canadian agents without an in-house ISA already?
Appointment Setting is built for agents who have never run an in-house ISA as much as for those who tried one and found calls made late or scripted badly. Our US-based team already calls Canadian numbers, trains 2 to 3 hours daily on seller conversations, and only works leads generated by your own ads. There is nothing for you to set up beyond approving the script and keeping your calendar open.
Ready for your first listing?
Get 2 signed listings in your first 100 days. YouTube ads to homeowners in your zip codes, a US-based ISA team that books the qualified ones, and a full refund if you do not sign a listing in 100 days.